It's Time For the Linux Community to Rally Around One of Our Own

As some of you have undoubtedly seen, I published a piece this morning on O'Reilly Broadcast about the unfortunate situation Ken Starks and Diane Franklin of the Helios Project find themselves in. Diane had a stroke, the main arteries which deliver blood to her brain are largely blocked, and she needs surgery which may very well be the difference between life and death. If you haven't already please follow the link and read the piece I wrote.

Anyway, I wanted to write about it again, this time from a more personal perspective. This post is unusually long, even for me, and I have been known to get long winded now and again. Please bear with me and read it through.

Diane, Ken's partner, is 64, retired, and living on Social Security alone. She isn't eligible for Medicare yet and her puny $1,200 per month income is too much for her to qualify for Medicaid in the great state of Texas. Diane has worked as the Helios Project's Logistics and Planning Director for the past year without renumeration. She gave her time freely to help underprivileged kids. As is all too often the case in our great American society, no good deed goes unpunished.

As you might guess she can barely make ends meet at all on that income and she surely cannot afford health insurance. I know what health insurance costs for single coverage for a woman in her 50s very well, since that is my situation. It's prohibitively expensive. I can only imagine what it would cost for a woman of 64. I'll save the obvious political rant for later. I don't want politics to distract from what is at stake here.

I've never met Diane or Ken. Heck, I spoke to Ken for the very first time on the phone last night. My own history with Ken, as some of you may remember, got off to an inauspicious start. To say he rubbed me the wrong way would be an understatement and a half. For those who may have missed the little incident from 2008 let me tell you about it.

Ken was deeply involved in something called Lindependence. Part of the idea was to get an entire town to switch from Windows to Linux. OK, it was a small town in California, but still, getting an entire town to agree on anything takes some doing. Ken's style back then was confrontational. Heck, he even blogged about a physical confrontation he got into later over his Linux advocacy, but that's besides the point. Anyway, I was writing for O'Reilly quite a bit back then and Ken wanted publicity. He e-mailed me.

Ken is, to say the least, very passionate about Linux. I read his website, his blog, his comparison of running Windows to a "ball and chain" and found it full of zealotry and way, way , way over the top. I wrote a very formal, business like response to "Mr. Starks" declining to cover his story. I wasn't alone. Most of the tech press had pretty much decided to ignore him en masse. Well, my e-mail rubbed Ken the wrong way every bit as much as his writing had done to me. I was the blogger Ken called a "coward" in this 2008 post from his blog.

I have no idea if my e-mail had an impact or not. I don't know if others found a more effective way to critique his work. I do know that Ken's once overly long, wordy and sometimes difficult to follow prose became crisper and more precise. The confrontational attitude slowly disappeared. Thankfully the passion never dissipated and Ken became a very, very effective advocate for Linux.

His Helios Project, which recycles old computers for kids who otherwise cannot afford them and successfully solicits fund to make sure these kids get Internet connectivity to go with it undoubtedly helped. The mellower Ken won awards for his public service and earned praise for his selfless and, I should add, full-time efforts to help those in need in his community. Ken also does some Linux consulting work but, based on what I've read, his income is scarcely better than Diane's. Neither of them can afford much. Their reward comes in what they do for others. Oh, and yeah, somewhere along the line I earned Ken's respect as well, as evidenced by this 2010 blog post.

In contrast to Ken's very public persona, both as a Linux advocate and community activist, is Diane's very much behind the scenes contribution. Ken described her work in the Helios Project to me as "critical." From what I gather she has made serious improvements in the gathering and allocation of resources, making the Project all the more effective. Now the Project is on hold as Ken scrambles to find help for Diane.

In a few short years Ken Starks has become one of the best advocates for Linux I know of. There was a time I never imagined I would say such a thing. Now it simply is true. His work for the less fortunate people of his Austin, Texas community is a great example of one of what the first President Bush called "a thousand points of light." Let's make sure that light is neither dimmed nor extinguished. All of us in the Linux community need to gather around and help a little.

There are tens of millions of Linux users around the world. If 10,000 of us gave just $10 to fund Diane's surgery it would be paid for. It really doesn't take much. The Linux community, the public, non-corporate face of who we are, will be well served in Ken and Diane can get back to doing what they love to do.

Ken has setup a PayPal account to allow those who would like to contribute to do so. Contributions should be made to dianekfranklin@hotmail.com. For those without a credit/debit card or a PayPal account contributions can be sent to the address found here. I run a small consulting business that recently lost it's largest customer. Add some slow payers and I am not exactly having an easy time of it right now. Despite that, I am expecting some checks to come in this week and I will do my small part. I am asking you to do the same.

There is one other thing I am going to ask: the major Linux portal sites are not covering this story. One has a prohibition against fund raising. I don't know what excuse the others have. This needs to be a grass roots effort within the community to get the word out. If you have a blog, a Facebook page, anything at all related to Linux or helping needy kids or whatever then, please, share Ken and Diane's story. It can still have a happy ending.

Some People Don't Know When To Leave Well Enough Alone

I've had enough of the hatred spewed at me from the Puppy Linux forums and Puppy Linux users everywhere. I am hounded, week in and week out, including three comments on DistroWatch this week, about my "refusal" to run Puppy Linux and my "crazy review". It never stops, it continues in e-mail and on every Linux forum where I write. Why are the Puppy Linux community members so obsessed with me? Here is the only reason I can think of:

A couple of years back I wrote a very short piece for the old O'Reilly Linux DevCenter blogs stating that Puppy Linux 2.17 (the current version at the time) wouldn't boot on my systems except for one ancient desktop and that made it impossible for me to give it a fair review. The Puppy Linux community got all bent out of shape and it escalated from there, into intimidation and threats, including what many interpreted as a death threat in the comments section of DistroWatch Weekly. Puppy Linux community members also tried to get my writing pulled from O'Reilly. My editor at the time saw the post in question as threatening and backed me up.

I have no clue whether Puppy Linux is good, bad or in between nowadays. I won't look at the code because of the community which keeps after me incessantly. There are different parts of the Linux community which are everything from very good to truly awful. The Puppy community is the worst of the lot when it comes to absolute fanaticism. No dissent or criticism is tolerated.

Meanwhile truly nasty personal attacks on me continue unabated two years later. Heck, they've even got Notorik, a user who insists on DistroWatch that information security is "poppycock", telling everyone there I'm "unbalanced" because I believe security is important. (I wonder if people there still agree after the Puppy Linux website was defaced recently.) The threat, which many others saw exactly as I saw it, is a "demented fantasy". I can do no right and the Puppy Linux community is perfect. Sure, that's it.

I've received e-mail and seen comments from others who have had bad experiences and/or feel the same way. No, sorry, it's not just some delusion on my part.

Don't you people know when to leave well enough alone? I would NEVER, EVER mention Puppy Linux in any context if you'd just let well enough be. That's a message they can't seem to get in what I see as the deepest, darkest, nastiest corner of the Linux community.

The Problem With The Linux Community

The following appears on the O'Reilly Community website. I don't usually crosspost between there and here but I will be writing a follow-up which will appear on this blog only. The reason: it will be decidedly controversial in a way which I don't want to bring to O'Reilly. So... in order for that post to make sense here is part 1:

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I wrote a less than stellar review of openSUSE 11.2 this week for DistroWatch. Why? Well.. because this particular release really has issues: the installer choosing the wrong driver causing it to hang, serious instability in KDE on my two month old netbook in a release that touted itself for netbooks, and numerous smaller issues. It's a shame because, in general, I've always liked openSUSE. It was never my true favorite, but that was because of some personal preferences, not because of faults in the distro.

First, I must compliment the openSUSE developers. I've had great correspondence from Joe "Zonker" Brockmeier and Will Thompson, a developer in the KDE team in Nuremberg, which were truly first rate. These are Linux professionals who clearly are much more interested in solving problems and putting out a quality product than anything else. I'll be filing bug reports by tomorrow to try and help them resolve the issues that I found.

While I'm very positive about the openSUSE team I must say that I am a lot less sanguine about some in their community. Some fans (or really fanatics) came out in force ready to attack the reviewer (me), to question my skills and even my sanity, to attack Ladislav Bodnar for posting the review, to blame the hardware, anything at all but the distro code which is, according to some, "the best release ever". Fine, whatever, I'm used to it. Writing honest reviews will never win friends or make me popular in the Linux community. Some folks (way too many) only want fawning fan reviews and distro commercials.

Here are three response comments that I found especially clueful and pretty much spot on:

There is too much fanaticism in the world, people getting all exited over nothing - over stuff which is meaningless. The really important and relevant stuff is ignored.

But the reason is clear - the real issues are ignored because what is most important to me? ME.

So, forget the real issues - you better watch what you say about MY distro (religion, team, car etc., etc.) because what you are saying, you say about ME.
Remember, this is MY distro (religion, team, car etc., etc. ) I have chosen it. Therefore, if it is less than perfect then I am less than perfect......and THAT I can't bear.

--Antony, DistroWatch comments section, post #291

I love Linux, but I sometimes hate the community. I think often the community is Linux's worst enemy. Let me clarify that: I do love the development community, where the focus is on collaboration and making things better and sharing those improvements for the benefit of all. But I can't stand the "user community", at least the vocal part that have nothing better to do that going around with "mine is better than yours" nonsense.

[...]

Why can't this positive development spirit be extended to the user community? Why do some in the user community need to "defend" their distro? Why do some, as Antony brought out, take criticism to "their" distro personally?

--Patrick, DistroWatch comments section, post #295

Patrick, I agree that in many cases the Linux community is its own worst enemy. I say that with myself being a big (Linux) free software open source community fan. Unfortunately in many of the comments, from both sides in discussing the reviews in this distrowatch weekly, there have been comments which are only part of the technical, and appear to have been posted either out of ignorance, or posted only designed to hurt.

--oldcpu, DistroWatch comments section, post #297

The three comments above illustrate, that this is not a problem with just the openSUSE community. It plagues large parts of the wider Linux community. I'll have more about perhaps the worst example of this I know, and some people who just can't leave well enough alone, in my next post.