In my last post I wrote about the premature failure of my Sylvania g Netbook. I also noted that the dealer, J&R Music World of New York City, offered an immediate exchange. I called to follow up this morning and I should have my replacement on the way very shortly. I also am being reimbursed for the shipping and insurance charges to return the netbook. In addition the price has dropper by $40 since I ordered mine and I am, in fact, receiving a $40 credit as well. When all is said and done I will have paid $239 for the computer, a price that is still available today.
First, kudos to J&R Music World for their outstanding customer service. Second, if the new computer works as expected I will have gotten a very capable little laptop for a truly minuscule price. $239 for a system with a 1.2GHz processor, 1GB of RAM, and a 30GB hard drive is impossible to beat. Oh, and yes, it runs Linux.