Monday, January 12, 2009

More Kudos To J&R Music World

In my last post I wrote about the premature failure of my Sylvania g Netbook. I also noted that the dealer, J&R Music World of New York City, offered an immediate exchange. I called to follow up this morning and I should have my replacement on the way very shortly. I also am being reimbursed for the shipping and insurance charges to return the netbook. In addition the price has dropper by $40 since I ordered mine and I am, in fact, receiving a $40 credit as well. When all is said and done I will have paid $239 for the computer, a price that is still available today.

First, kudos to J&R Music World for their outstanding customer service. Second, if the new computer works as expected I will have gotten a very capable little laptop for a truly minuscule price. $239 for a system with a 1.2GHz processor, 1GB of RAM, and a 30GB hard drive is impossible to beat. Oh, and yes, it runs Linux.

4 comments:

Maxsell said...

Did you mean 30GB hard drive?

Caitlyn said...

Yes, that's 30GB. I guess I'm showing my age. I remember when 30MB was a large hard drive.

Jimzat said...

When do you expect to publish the review. I am in the market and the Sylvania G looks interesting.

Caitlyn said...

Well... J&R didn't ship the Netbook as promised, only after I called and complained 8 days later. I just received it and I want to make sure it's running well and all is good before I publish. Figure on another week or two.